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Covid-19 Information

Actions and precautions I am taking as a business owner.

I hope you're remaining healthy and happy while we all deal with the effects of the coronavirus pandemic this year. I have been looking forward to the 2020 weddings season, but I also know the future is still unclear. I put together this page of information about coronavirus for you so you'll know the actions and precautions I am taking as a business owner.

Please let me know if you have any questions or if you just need to chat because you're feeling overwhelmed at the thought of planning your wedding only to have to postpone it until a later date. Even though many of you may be considering postponing your weddings, I'm still just as excited about your celebrations to happen in the future!

Postponement or Cancellations For 2020 Weddings

In the event that your wedding may be canceled or postponed due to COVID-19 please note that all retainers and any payments made are non-refundable. As much as I wish this wasn’t the case, my family and I rely on this income, and refunds will not be given as per the contract.

However, your retainer can be used towards a new date instead. In the event of rescheduling your wedding or postponing, no additional date change fees will be applied. Your current package booking will be locked in and there will be no additional rate changes. I’m doing my best to work closely with everyone as far as being flexible with date changes. If you postpone and I am not available for the date I will do my best to send an associate photographer. If an associate photographer was sent, I will still be editing the photos to keep a similar look edit-wise. However, if neither option works no refunds will be given.

Portrait Sessions

Portrait sessions including engagements, boudoir, family photos, senior photos, and more are also a concern for many clients. If you’ve currently booked a session that’s scheduled after June, your dates are still reserved. As of June 19th, 2020, I will have begun to start photographing again. I will be wearing a face mask to sessions and although I’m a hugger, I will not be touching anyone either. You’ll still get a friendly wave and air hug.

Sickness

In the unlikely event that I am sick and unable to attend a wedding I will send a capable associate photographer that I frequently work with. I have always had emergency plans set in place for illness or injury and these plans will not change. I’m grateful to work with an amazing network of photographers in San Antonio and Austin.

My original wedding photographer doesn’t have dates available to reschedule me! Can you help?

If your photographer is unavailable to reschedule on your new date and you’re in search of a new photographer, please request a free consultation. For clients who were unable to reschedule a date with their previous photographer and lost their retainer in the process, I am happy to offer you a discount on wedding photography services based on the retainer you provided your previously booked photographer. As a photographer who only accepts 20 weddings per year, I do have a lot of availability to offer and am happy to help if I can.

FAQ + Answers
SHOULD I POSTPONE MY WEDDING UNTIL LATER? IT'S STILL SOMEWHAT FAR AWAY.
We can't predict the future, but for now I would advise waiting as long as you are comfortable before postponing or rescheduling the date.
HOW CAN I GET A REFUND IF I CANCEL?
Unfortunately, as a small business owner I am unable to give refunds for wedding dates that cannot be rescheduled to a later date. This is stated in my contract.
CAN WE ELOPE NOW INSTEAD AND PUT OUR RETAINER TOWARD THAT?
Absolutely. Elopements are a great idea if you're eager to get married sometime in 2020, but want to wait and postpone the celebrations with family until 2021. If you'd like to do an elopement and reschedule the rest of your celebration later with family at a later date, I am happy to change your contract accordingly at no additional charge.
MY PREVIOUS WEDDING PHOTOGRAPHER WAS UNABLE TO RESCHEDULE MY DATE OR PROVIDE ME A REFUND. HOW CAN I GET A DISCOUNT BOOKING THROUGH YOU?
Please inquire with available options. Include a copy of your previous contract for photography as well as an invoice of how much you paid and a confirmation of the photographer being unable to reschedule or refund you. From there I'll let you know what discounted options you have.
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